Mega Tiffin bookings are final. Please check your outlet, date, time slot and number of pax before you pay.
No cancellations or refunds
Once your payment succeeds, we cannot cancel, change or refund your booking. This includes when:
- you change your mind or your plans change;
- you picked the wrong outlet, date, time slot or number of pax;
- you arrive late or do not come;
- fewer people come than you booked for.
When we do refund you
- We cancel your booking or cannot serve you, for example if an outlet has to close.
- You were charged twice or charged the wrong amount because of a payment error.
In these cases we refund the amount affected. Nothing in this policy limits any consumer right you have under Singapore law.
How refunds are paid
We refund to your original payment method. Refunds can take several business days to appear, depending on your bank or card issuer.
Raising a problem
Contact us as soon as you can, with your booking reference.
Email catering@annapoorna.sg, call +65 96809577, or write to Annapoorna, 01-26, 320 Serangoon Road, Next to Novotel (Kitchener Road) - Parking at Novotel Hotel, Kitchener Road, Singapore 218108.
Our Terms & Conditions also apply to your booking.